FAQ

We have a modernized large-scale production base equipped with several advanced cable production lines covering all types of cable products, which can meet the demand for mass production of cables of different specifications and models.

We have established long-term and stable relationships with many high-quality suppliers to ensure reasonable raw material procurement costs. Compared with other brands of cables of the same quality level, Xinchi cables are more attractively priced, which helps customers to get a better choice of products within their project budget.

We have a series of incentives and service upgrades for our long-term customers. In terms of price, we will provide a certain percentage of price concessions according to the scale and frequency of cooperation to show our support and appreciation for our long-term partners.

Of course you can. We have an experienced technical support team who are familiar with the installation specifications and best practices for all types of cables. After you purchase our cables, we can provide you with detailed installation instruction manuals, and we can also arrange for technicians to come to the site for installation instruction.

If you have questions about cable lengths and specifications or need precise measurement data for your procurement plan, we can provide on-site measurement services.

For special customization requirements or large orders, we will communicate with you in detail and determine a reasonable delivery timeframe before signing the contract, and we will provide you with timely feedback on the production progress throughout the process to ensure that you are prepared for the reception and subsequent construction arrangements in advance.

The insulation layer of Xinchi cables is formulated with advanced insulating materials and processed with precise production technology. The insulation layer has good insulating properties, voltage resistance and mechanical strength.

Suntree cables are designed and manufactured with ageing resistance in mind. Special anti-aging additives are added to the insulation and sheath materials. We carry out accelerated aging tests on the cables by simulating various harsh environmental conditions and continuously optimize the material formulations and production processes based on the test results.

On the premise of quality and performance, Suntree Cables focuses on the flexible design of the cables. For cables of different specifications and applications, we make them suitably flexible by reasonably adjusting the material ratios and production process parameters.

Suntree cables have passed a number of authoritative certifications at home and abroad, such as ISO quality management system certification and China Compulsory Certification (CCC).